Success Stories
From global financial institutions to emerging SaaS disruptors, see how our frameworks and solutions deliver measurable outcomes.
APAC Segment Entry
Challenge: A SaaS payments platform needed to enter APAC markets but lacked local expertise.
Solution: Implemented Cross-Border Accelerator™ framework with local alliance strategy.
Outcome: Built a $150M pipeline within 12 months of market entry.
Major Enterprise Re-bid
Challenge: A fintech faced potential loss of an $800M contract during renewal.
Solution: Applied Renewal Catalyst™ framework with stakeholder mapping and value proposition refinement.
Outcome: Secured renewal with 10% YOY growth in year one.
Segmentation Overhaul
Challenge: A SaaS platform had flat growth due to one-size-fits-all marketing.
Solution: Implemented targeted segmentation with persona-specific messaging.
Outcome: Achieved 180% expansion volume from targeted campaigns.
Attrition Reduction
Challenge: A financial institution faced high churn in their commercial card portfolio.
Solution: Deployed Health Intel™ framework with proactive intervention triggers.
Outcome: 40% attrition reduction in a $1Bn commercial card portfolio.
Onboarding Overhaul
Challenge: Complex enterprise onboarding was causing delayed go-live and poor initial experience.
Solution: Implemented Onboarding Success Velocity™ with milestone-based approach.
Outcome: 30% faster go-live, significantly improved client NPS.
Enterprise Success Revamp
Challenge: A payment platform struggled with enterprise client retention and expansion.
Solution: Deployed Enterprise Success Edge™ with consultative account management.
Outcome: $200M cross-border program with near-zero churn over 3 years.
Customer Success Practice
Challenge: A global financial institution lacked a structured approach to customer success.
Solution: Built a dedicated Customer Success Practice from initiation to a regional and global CoE.
Outcome: Established a client revenue model that became a global standard.
APAC Segment Entry
Challenge: A SaaS payments platform needed to enter APAC markets but lacked local expertise.
Solution: Implemented Cross-Border Accelerator™ framework with local alliance strategy.
Outcome: Built a $150M pipeline within 12 months of market entry.
Major Enterprise Re-bid
Challenge: A fintech faced potential loss of an $800M contract during renewal.
Solution: Applied Renewal Catalyst™ framework with stakeholder mapping and value proposition refinement.
Outcome: Secured renewal with 10% YOY growth in year one.
Segmentation Overhaul
Challenge: A SaaS platform had flat growth due to one-size-fits-all marketing.
Solution: Implemented targeted segmentation with persona-specific messaging.
Outcome: Achieved 180% expansion volume from targeted campaigns.
Attrition Reduction
Challenge: A financial institution faced high churn in their commercial card portfolio.
Solution: Deployed Health Intel™ framework with proactive intervention triggers.
Outcome: 40% attrition reduction in a $1Bn commercial card portfolio.
Onboarding Overhaul
Challenge: Complex enterprise onboarding was causing delayed go-live and poor initial experience.
Solution: Implemented Onboarding Success Velocity™ with milestone-based approach.
Outcome: 30% faster go-live, significantly improved client NPS.
Enterprise Success Revamp
Challenge: A payment platform struggled with enterprise client retention and expansion.
Solution: Deployed Enterprise Success Edge™ with consultative account management.
Outcome: $200M cross-border program with near-zero churn over 3 years.
Customer Success Practice
Challenge: A global financial institution lacked a structured approach to customer success.
Solution: Built a dedicated Customer Success Practice from initiation to a regional and global CoE.
Outcome: Established a client revenue model that became a global standard.